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Shipping Policy

Please allow 5-7 business days to receive your items.

Typically it only takes 3 working days for you to receive your items, but due to periodic delays it could take longer.

We appreciate your business and patience!

Return & Exchange Policy


Unfortunately we can’t offer you a refund, we may exchange if we have product in our physical store to exchange. Exchanges are only considered if hair is unused and in its original condition and in packaging.

Once product is sold we do not except returns.

Several are exempt from being exchanged.


Additional non-returnable items:
Gift cards

Exchanges (if applicable)
We only replace items if you want to exchange for another item for the same price. Send us an email at and send your item to:

Le Tres Chic Hair Divas
4326 Las Positas Rd, suite 131
livermore CA 94551, United States.


To return your product, you should mail your product to:

4326 Las Positas Rd, suite 131
livermore CA 94550, United States

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your exchange item.

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